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Recover Password

This article will explain how to recover your password if you have forgotten it.

https://www.loom.com/share/b7c8bae2edee49e98fdd7796729ba534?sid=6d3626d7-ffdf-4a77-9db8-c326eae0bfb7

Instructions

  1. Head to https://portal.heroblue.com.au/recover

  2. Enter the email address which you registered when signing up to Hero Blue

  3. Click Send password reset email.

  4. You will receive an email from no-reply@heroblue.com.au, click the Recover account button in this email.

  5. Enter your new password in the password and confirm password boxes supplied and click Confirm new password.

If you do not receive the password reset email, please contact us at support@heroblue.com.au

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