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Hero Blue Help Centre

Recover your password

This article will explain how to recover your password if you have forgotten it.

Instructions

Section titled “Instructions”

  1. Head to https://portal.heroblue.com.au/recover

  2. Enter the email address which you registered when signing up to Hero Blue

  3. Click Send password reset email.

  4. You will receive an email from no-reply@heroblue.com.au, click the Recover account button in this email.

  5. Enter your new password in the password and confirm password boxes supplied and click Confirm new password.